Stakeholder personas: eye of the beholder
Professor María Ballesteros -Sola of Cal State Fullerton, College of Business and Economics explores the concept of ‘Stakeholder Personas’ with the GLI Fellows. ‘Stakeholder Personas’ are conscientious representations of stakeholders involved in an enterprise’s activities. Depending on the enterprise, stakeholder personas can range from clients, beneficiaries, participants, and audience members to sponsors, service providers, employees, suppliers, etc. Carefully constructed, […]
Lean methodology in an arts enterprise context
In the GLI’s Operations Management module guided by Tim Kraft (NC State Poole College of Management), 2023 Cohort Members explore, adapt, and apply LEAN manufacturing methodology to an Arts context. LEAN manufacturing first arose in the 1980s as a tool to simplify processes and minimize waste in the Japanese automobile industry. Founder Haruo Shimada observed a […]
Building consensus: Leading change in creative teams
How do you lead change within a creative team? GLI Fellows focus on this question with operations experts Tim Kraft of NC State Poole College of Management and Andrew Gonce of Mallinckrodt Pharmaceuticals in their Change Management Module. By analyzing case studies, the 2023 Cohort extracted a range of insightful takeaways — I. BUILDING CONSENSUS TO EVOLVE Change management […]
Customer discovery through the lens of Social Science
To find opportunities that others miss, Arts Innovators must be experts in perceiving the world through as many lenses as possible. It’s not enough just to know the creative world. Arts leaders must also be able to decipher the world through the perspectives of social science, economics, psychology, operations, service, design, communication, education, technology, and […]
The fallacy of the perfect Business Plan
In the “So You’ve Got a New Idea, Now What?!” course led by Frank Rimalovski (NYU Entrepreneurial Institute), GLI Fellows learn about “The Fallacy of the Perfect Business Plan” to understand why the majority of new ventures (75% of startups according to Harvard Business Review) tend to fail. The fallacy exposes certain assumptions derived from conventional business practices […]
Impact + Viability = Sustainable Solution
In the GLI’s Financial Management for Enterprises Module, led by instructor Leah D. Barto of Endeavor explores the rise of hybrid social organizations. The past 15 years have increasingly seen mission-focused enterprises using commercial strategies to scale their social impact goals. This new generation of endeavors is far less dependent on subsidies than their predecessors, […]
Finance brings your business model into focus
In The Global Leaders Institute’s ‘Key Concepts in Financial Management’ Module, lead instructor Eva Heinstein of the Mandel Institute for Nonprofit Leadership reveals how financial health is essential to the mission of arts organizations. In this module, GLI Fellows learn to look at the big picture of financial management for arts organizations, exploring how financial […]
Hindsight no longer leads to foresight
It is tempting in arts management to rely considerably on personal experiences. As we proudly participate in the advances and contributions our generation offers to the arts, we find wisdom and comfort in “known knowns”, a shared understanding of areas that are little subject to change. In these situations, it is often enough to assess, […]
Behavior change: The heart of transformation
Strategies for solving social problems can be divided into two broad categories: technical and behavioral. Arts leaders understand the importance of addressing behavior change since it is at the heart of social transformation. GLI Fellows learn to identify a social problem, acknowledging that a good problem description focuses on an aspect of a social reality […]
Theory of Change: Do something differently
How do social entrepreneurs transform their ideas and intuitions into social impact? It is vital to design a strategy to address a specific social problem. At the heart of this strategy lies a theory of change that guides the social enterprise. A theory of change describes the strategy under which an enterprise will achieve its […]