Decisions, Once Removed This concept describes a leadership practice where, instead of answering a specific question, you create a clear rule that lets others answer similar questions next time. You replace one-off approvals with reusable guidance. The effect is compounding. Bottlenecks shrink, teams act faster, and leaders focus on high-value

The Provocative Operation is a creativity method introduced by Edward de Bono that encourages the deliberate use of provocative or seemingly illogical ideas to spark new thinking. Instead of relying on incremental improvement, leaders introduce disruptions that force teams to look at problems differently. For cultural enterprises, the technique can

What Framing Means In behavioral psychology, the framing effect describes how the same information, presented in different ways, produces different decisions. People are more likely to choose an option described as a gain than one described as avoiding a loss – even if the outcomes are identical. For cultural institutions,